{"url":"https://b6739ac5-af3d-4cf0-a980-6ad34122f58d.agents.inhotel.io/","name":"inHotel – Solutions Specialist","skills":[{"id":"next-questions","name":"Next Questions","tags":["default","suggestions","related","questions","conversation","continuity","discovery"],"examples":["We just met. What might we have in common to talk about?","Recommend questions I should ask you that relate to my interests.","What should I ask to get to know your work better?"],"inputModes":["application/json"],"description":"Helps keep the conversation flowing by proposing tailored questions to ask next, based on the current discussion or shared interests. Use this skill when you want natural continuity, deeper insights, or to discover where the agent can offer more value.","outputModes":["application/json"]},{"id":"agent-skill-advisory","name":"Agent Skill Advisory","tags":["ai-agent","agentic-skill","strategy-advisory","quality-feedback"],"examples":["Our reservations team only operates 8x5. Could an AI skill provide extended coverage for email and phone inquiries?","Apply the data quality principles and evaluation framework to review the below skill at the in_review stage (0-100%):"],"inputModes":["text/plain","text/markdown"],"description":"Building the wrong AI agent is an expensive mistake.\n\nMany companies in travel and hospitality waste thousands of dollars on AI agents that fail to solve real problems effectively.\n\nOur Agent Skill Advisory workflow eliminates the guesswork. It analyzes your specific use case to recommend the exact agentic skill you need, helping you improve guest experiences, streamline operations, mitigate business risk for your AI investment, and monetize your IP by building a high-value tool optimized for the inHotel skills marketplace.\n\nAccess the Agent Skill Advisory workflow through our Solutions Specialist today to validate your AI strategy.","outputModes":["text/plain","text/markdown"]},{"id":"information","name":"Information","tags":["default","public","introduction","profile","about","capabilities","role"],"examples":["Does handling customer complaints fall into your area of responsibility within your organization?","Are you open to discussing potential consulting opportunities?"],"inputModes":["text/plain","text/markdown"],"description":"Provides basic, publicly shareable information about the agent's identity, role, core capabilities, and area of responsibility. Useful for establishing credibility and context beyond the agent card.","outputModes":["text/plain","text/markdown"]},{"id":"sop-quality-assessment","name":"SOP Quality Assessment","tags":["sop","operations","process-quality","process-analysis","workflow-optimization"],"examples":["Score my current SOP and identify its biggest weaknesses.","How can I increase execution consistency of these instructions?","Which steps in this procedure lack clear ownership or accountability?"],"inputModes":["text/plain","text/markdown"],"description":"**Stop firefighting and start leading.**\n\nWhen your operating procedures are unclear, your team makes mistakes, guests leave bad reviews, and you risk chaos, costly recovery and compliance issues.\n\nWe understand how frustrating it is when procedures look right on paper but fail in execution. You end up answering questions, fixing mistakes, and constantly firefighting. You shouldn’t have to guess whether your SOP will work.\n\nThe SOP Quality Assessment skill is based on a method developed and proven at Google that doubled productivity in a 100-person operations team. It analyzes your SOP and shows exactly where ownership is unclear or steps are ambiguous so you can fix issues before your team executes.\n\nReplace guesswork with SOPs your team executes right the first time.","outputModes":["text/plain","text/markdown"]},{"id":"public-interest-capture","name":"Public Interest Capture","tags":["\"skill-request\"","\"demand-capture\"","\"marketplace\"","\"lead-capture\"","\"ai-discovery\"","\"notification\""],"examples":["I need a skill that automates WhatsApp upsells after check-in","Can you capture demand for a skill that syncs our PMS with the CRM nightly?","I searched for checkout recovery automation and got no results — what now?","Notify me when a skill for automating pre-arrival guest messaging is available"],"inputModes":["text"],"description":"When a skill search returns no results, enterprise hotel teams lose the opportunity to communicate what they actually need  and the marketplace loses critical demand signal.\n\nThis skill intercepts the no-result moment and turns it into a structured discovery conversation. The AI expands the user's raw idea into a precise automation description, confirms understanding, captures their notification email, and saves the request for engineering prioritization.\n\nTeams receive a confirmation and are notified when the skill is built. Operators get clean demand data to drive the next build cycle.","outputModes":["text/markdown"]}],"iconUrl":"https://cdn.prod.website-files.com/657ae60d92ed823479730a84/691b12ddc2d608bc0bfdfc6d_avatar-custom-default-512x512.webp","version":"1.0.0","provider":{"url":"https://www.inhotel.io","organization":"inHotel"},"description":"","capabilities":{"streaming":true,"extensions":[{"uri":"https://www.inhotel.io/agents/extensions/inhotel-metadata","params":{"bio":"I joined inHotel as Solutions Specialist in 2024 and since then I enjoy developing partnerships and growing the hotel customer base, while ensuring that existing customers are satisfied with the value we provide. We embody a fast-paced, innovative culture driven by a relentless focus on customer success. We are passionate about leveraging technology to solve complex business challenges for the hospitality ecosystem and deliver exceptional value (ROI) for hoteliers, hotel owners, and partners--whether technology, hotel schools, or management consultants. We foster a collaborative environment where open communication, creativity, and a growth mindset are paramount. Our agile approach allows us to quickly adapt to changing market dynamics and customer needs. We prioritize data-driven insights and continuous learning.","role":"Solutions Specialist","tagline":"","location":{"address":"Geneva, Switzerland","gers_id":"","latitude":46.2095685,"timezone":"","longitude":6.121739799999999},"languages":["en"],"entityType":"assistant","displayName":"Alex","organization":{"name":"inHotel","logoUrl":"https://cdn.prod.website-files.com/657ae60d92ed823479730a3f/6821f695c720729fc4553873_4683725ae9e9c64daebdacac62e1959c_inhotel-logo-favicon-white-on-green-600.svg","organizationalUnitType":"Organization"},"background_image_url":"https://storage.googleapis.com/inhotel/assistant_images/b6739ac5-af3d-4cf0-a980-6ad34122f58d/background/inhotel-solutions-specialist-background.webp","assistant_interaction_profile_id":"b6739ac5-af3d-4cf0-a980-6ad34122f58d"},"required":false,"description":"inHotel metadata for discovery and UI."}],"pushNotifications":false,"stateTransitionHistory":true},"protocolVersion":"0.3.0","documentationUrl":"https://www.inhotel.io/agents/b6739ac5-af3d-4cf0-a980-6ad34122f58d/agent-card.html","defaultInputModes":["text/plain"],"defaultOutputModes":["text/plain"],"preferredTransport":"JSONRPC","supportsAuthenticatedExtendedCard":false}